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Order status

Track your order

Enter your order ID and delivery email to see exactly where your project stands in our seven-stage pipeline.

Awaiting paymentPaidIn progressPreview sentRevision requestedDeliveredCompleted

Your order ID is on your confirmation screen and starts with TF-. Use the same email you ordered with.

How your order progresses

  1. 1

    Awaiting payment

    Brief received — waiting on payment to start.

  2. 2

    Paid

    Payment confirmed.

  3. 3

    In progress

    Your thumbnail is in production.

  4. 4

    Preview sent

    Preview shared for your feedback.

  5. 5

    Revision requested

    Applying your requested changes.

  6. 6

    Delivered

    Final files sent to your email.

  7. 7

    Completed

    Order closed and confirmed.