Privacy Policy

We collect only the order and contact details needed to fulfill your order. We don't sell your data, and we don't collect more than the work requires.

What we collect

• Contact details — your name, email, and delivery email.
• Order details — package, brief, video topic, thumbnail text, style, and any references or files you provide.
• Handles — Discord/Reddit username or channel link, if you share them, to coordinate your order.
• Payment email — used for payment messages.
• Security & order records — when you place an order or pay, we may record basic technical details of the request (IP address, approximate location such as country/city, browser and device information, and language settings). These records help protect the service, verify order activity, and support customer service, accounting, and compliance needs.

How we use it

• To design, revise, and deliver your order.
• To send payment messages, previews, and final files.
• To respond to your messages and provide support.
• To keep delivery confirmations and order records.
• To protect the service, verify order activity, and support customer service or payment-provider requests when needed.

Payments

Payments are processed by a third-party payment provider. Card and bank details are entered with the provider, not on this site — we never see or store your card information. The provider's handling of your data is governed by its own privacy policy.

Sharing

We share information only where necessary to run the service — for example, with our payment provider for invoicing, or with the email/storage tools used to deliver your files. We do not sell or rent your personal information to anyone.

Retention

We keep order records and delivery confirmations for as long as needed to support your order, handle revisions, and meet legal or accounting obligations. You can ask us to delete personal data we are not required to keep.

Your choices

• Request a copy of the personal data we hold about you.
• Ask us to correct or delete your data, subject to record-keeping needs.
• Opt out of any non-essential messages at any time.

Cookies & analytics

This site does notset cookies or run analytics or tracking scripts of its own. Beyond the form details you choose to enter and the order-time technical details described above, we collect nothing as you browse. If you pay online, PayPal's secure checkout may use its own cookies, governed by PayPal's privacy policy. If we ever introduce privacy-respecting analytics, this policy will be updated first.

Contact

For any privacy request, email us and include enough detail to locate your records (such as your project reference or delivery email). We'll respond as promptly as we can.